Category Archives: FAQ

Managing Queue Calls in 3CX Phone System

The expanded presence screen allows you to easily manage and manipulate (according to your rights) your queue calls in real time. To manage queue calls follow these steps: When you have an incoming queue call you will see the call in the active calls list and in the selected queue call list (highlighted in red

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To VoIP, or Not to VoIP, that is the Question

Even though VoIP technology has been around for a while, businesses are now keener to switch their outdated and cumbersome phone systems for robust, UC featured PBX’s like 3CX Phone System. An IBISWorld reports that the growth of industry VoIP users is going to increase by 15.3% yearly up until the year 2017 in the US alone.

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