Category Archives: FAQ

Dial Codes – What They Are And How to Use Them

Dial codes are key/number combinations used to access functions within the phone system directly from a phone. The administrator can change these from the “3CX Management Console” > “Settings” > “Advanced” > “Dial codes” tab. This article will describe the default dial-codes. Call Pick-up If you hear a particular extension ringing, and you know that person

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Managing your Voicemail using any Desk Phone

You can manage your Voicemail using any Desk Phone by dialing “999” (3CX Phone System default). A voice menu system will ask you to enter your Personal Identification Number (PIN) followed by “#”. The initial options you are presented with, are the following: Dial * to play your messages. Dial “9” to go to options. Dial pound “#”

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